Returns & Exchanges
At Andalou Naturals, we want you to be completely satisfied with your purchase of our Fruit Stem Cell Science products. If you are not happy with your order, we offer a 30-day return policy for products purchased directly from our website.
Initiate Your Return
Contact our Customer Experience team with your order number and the specific items you wish to return to receive a Return Authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring they are well-protected for transit to prevent damage during the shipping process.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process a refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing