Frequently Asked Questions
Everything you need to know about our Fruit Stem Cell Science and natural beauty solutions.
Are Andalou Naturals products 100% vegan?
Most of our products are 100% vegan. We occasionally use ethically sourced ingredients like beeswax or honey in specific formulas, but these are clearly labeled on each product page.
What is Fruit Stem Cell Science?
It is our signature innovation that uses a blend of nature’s most potent bioactive stem cells from the Heirloom Apple, Grape, and Swiss Alpine Rose to help revitalize and protect the skin.
Do you offer free shipping on orders?
Yes, we offer free standard shipping on all domestic orders over $50. For orders under $50, a flat-rate shipping fee will be applied at checkout.
What is your return policy?
We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are your beauty products Cruelty-Free?
Absolutely. Andalou Naturals is Leaping Bunny certified, meaning we never test our products or ingredients on animals at any stage of development.
Is your packaging recyclable?
Sustainability is a priority for us. Most of our jars, bottles, and outer cartons are 100% recyclable. Please check the recycling symbol on your specific product for local disposal guidelines.